#Emerson Garrido-checkout-4-digit-cvv

1 messages · Page 1 of 1 (latest)

mild rampart
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Hey there! Hmm, our AMEX test cards should permit a 4-digit CVV. Let me test

granite marsh
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Our checkout session only accepts 3 digits

mild rampart
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Using our test cards?

granite marsh
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the CVV field does not accept more than 3 digits session checkout

mild rampart
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The field will adapt from the card number (parsing its AMEX) and accept 4 characters

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Is this in test or live mode?

granite marsh
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it's in production mode

craggy gazelle
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Could you provide the checkout session ID (cs_live_XXX) from a session where you're seeing this behavior?

granite marsh
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Yes

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lets test

craggy gazelle
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Yeah, I've check both live and test checkout sessions and have been able to input 4 digits in the cvc field in both. Can you reproduce the behavior you're seeing consistently?

granite marsh
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I did the tests and in fact it appeared 4 digits, but the report of 2 customers who didn't make it, I'm trying which checkout session was to replicate