Matt.b-reusing-payment-methods | Stripe Developers | Page 1

wooden creek Feb 3, 2022, 11:12 AM

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Hey! What specific help do you need? How are you using the Payment Method object?

spark kiln Feb 3, 2022, 11:13 AM

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I am using payment method to charge for the accounts once per month

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My platform is based on ruby on rails and using the stripe gem to charge using payment intent

wooden creek Feb 3, 2022, 11:14 AM

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As per the error, they need to be attached to a Customer object to be reusable (otherwise they are single use). How are you creating the PM objects?

spark kiln Feb 3, 2022, 11:16 AM

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I created a setup intent with customer and use confirmCardSetup api to connect the card to the setup intent

wooden creek Feb 3, 2022, 11:18 AM

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Can you share the ID of the Payment Method please?

spark kiln Feb 3, 2022, 11:19 AM

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I created a setup intent with customer on the back-end and passed setup intent id to front-end
On front-end, specifically in javascript, I used confirmCardSetup api with setup intent id and the card details
On front-end, it returned payment method id by the previous api called above and I saved it in the database

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here you go
pm_1KED6VJhPDfCDTf4Y0OqpCgW

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@wooden creek FYI, i sent you the payment method id above

wooden creek Feb 3, 2022, 11:24 AM

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Thanks, please be patient. Helping many other users 🙂

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Checking now

spark kiln Feb 3, 2022, 11:25 AM

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Thanks very much. 🙏

wooden creek Feb 3, 2022, 11:26 AM

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Everything looks good there! Can you share the ID of the request that returned the original error you shared?

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Also, what do you mean by:

following error when using the setup intent

spark kiln Feb 3, 2022, 11:27 AM

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By following error when using the setup intent, I meant that this error happens with the payment method set up with setup intent

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sorry if I described this wrong way but this happens with payment intent api actually

wooden creek Feb 3, 2022, 11:28 AM

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Can you share a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

spark kiln Feb 3, 2022, 11:29 AM

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Thanks I will find out the api id now

wooden creek Feb 3, 2022, 11:31 AM

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Thanks!

spark kiln Feb 3, 2022, 11:34 AM

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yayy I guess I found it

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Here you go please

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req_rb1sqOTzDNfrBc

wooden creek Feb 3, 2022, 11:43 AM

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Ok, so seems like the Payment Method was detached: https://dashboard.stripe.com/logs/req_AABVmGGDwb9lhp

spark kiln Feb 3, 2022, 11:45 AM

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Thanks for finding this out for me. Do you happen to know how this api is called by chargebee?

wooden creek Feb 3, 2022, 11:47 AM

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I have no idea! You'd need to speak to them

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My guess is something in their UI triggered that detachment, and as such the PM can't be reused now

spark kiln Feb 3, 2022, 11:48 AM

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Thanks very much @wooden creek. Your help is pretty much helpful

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👍 👍 👍

wooden creek Feb 3, 2022, 11:49 AM

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Sure, np

#Matt.b-reusing-payment-methods