#aaparth-Payment
warm fiber
yeah just a min
pi_3KOcYfDwblwKLRf71LErcFQc
pi_3KONgKDwblwKLRf72zfBb3MY
this are the 2 payment intents
the above one was tried few minutes back and the second one was from yesterday
you there @ripe rapids
ripe rapids
Yes, I am looking. I only see successful creation API
How was the error look like? Any console error? screenshot?
warm fiber
yeah let me send
there was one more error with the same customer
https://dashboard.stripe.com/payments/pi_3K2tMeDwblwKLRf71HEvJhQh
ripe rapids
Ah I see
Qh and MY looks similar
The error is pretty clear to me, that the customer didn't authorize it. What did your customer say?
warm fiber
she went to the bank and they are telling that Stripe is blocking the payment not the bank
ripe rapids
That's contrast to what I see. I see Stripe sending the charge to Bank, and the Bank telling us the customer "revoked authentication"
Meaning the customer did some action on their own, resulting in the Bank declined the charge
warm fiber
there is one more, is this the same or different
https://dashboard.stripe.com/payments/pi_3KOSSADwblwKLRf72d04dIxg
ripe rapids
Same
I checked decline_code internally, it is the decline code from the Bank indeed, with the meaning of "customer revoked authentication"
warm fiber
okay
ripe rapids
You can open an email conversation with Stripe Support and they can assist you further, in case you have update
warm fiber
surely and I have one more question
I wants to connect the Stripe's account with system and we are able to open up the stripe page successfully and able to signup there but don't know how can we get the account data back to our application
- will it be included in the Return URL
- or it stripe will call a webhook
ripe rapids
Can you elaborate more on the connection? What kind of connect?
warm fiber
let say I have an A as my platform account and there are multiple gyms which provide the services and at the end of the month I wants to transfer the funds to them so for that I might need to connect their existing stripe accounts to our Main account so we can transfer the payout
ripe rapids
If the Gyms' accounts hasn't connected to any other Platform, yes. Generally one Account can only connected to one Platform.
warm fiber
okay
ripe rapids
There is an exception if you are an Extension type Platform, then you can be 2nd onward Platform to some connected account. But it doesn't look like the case
You would need to use the OAuth flow
warm fiber
okay
ripe rapids
sure, any question
ripe rapids
yeah
warm fiber
so once we complete this form where will be able to get the data
in redirect url or webhook
I wants the account id of the user which start with acct_ so I can use that for the payouts
ripe rapids
On your redirect url you will receive a code expires in 5 mins. Within 5 mins you would need to use that code to retrieve the Standard Connected Accounts' access_token, refresh_token, and stripe_user_id (acct_xxx)
ripe rapids
sure, np
warm fiber
My another question is
Under my stripe I have multiple accounts i.e.
Alpha, Beta, Teta
now I have few subscriptions running from the BETA account which is basically another firm and now we are merging both the firms which is ALPHA & BETA into one
So is there anything we can have so the customers who already have the subscriptions get to continue and all the payment runs through our ALPHA account
ripe rapids
Does Alpha and Beta have connection? ie. Is Beta a platform of Alpha?
Or are they completely separated, I suppose?
warm fiber
they are separate but just under one email account on Stripe
ripe rapids
Hmm okie. Unfortunately I don't think there is a way... You only can clone it yourself, aka recreate the Customer/Subscription on Alpha based on the information on Beta
warm fiber
or is there anything like connect the Beta to Alpha account and accepts the payments from there ?
ripe rapids
Not really. If they connected to each other like a Platform-Connected account, there is a way to clone customer from Platform to Connected. Otherwise Customer and Subscription always belongs and is scoped within one Stripe account
warm fiber
so lets say I connect the account and clone the customers then will the subscriptions also be cloned or the users have to start the subscription again from the Platform account
ripe rapids
When it say cloning, it means cloning both customer and their payment method, but not Subscription. You would need to create separated Subscription in other account and let them subscribe again
And I think it's not useful to your case, because (1) it requires Connect connections, and (2) you still can't clone Subscription anw