JulesR-Connect | Stripe Developers | Page 1

heady oasis Feb 2, 2022, 1:44 AM

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It looks like those information on your connected account is missing

humble spoke Feb 2, 2022, 1:47 AM

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Under main business account it shows it but what specifically do you think is missing?

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It's an existing account, we are setting up Connect but Ive used stripe for long time

heady oasis Feb 2, 2022, 1:50 AM

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can you give me the account Id?

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Connected Account Id

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Happy to take a look

humble spoke Feb 2, 2022, 1:52 AM

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acct_1KOVafPL8r2QTj7c

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it's a test account

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at top it says to activate this account

heady oasis Feb 2, 2022, 1:59 AM

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Yeah I can see it. Did you create this from Dashboard? And did you follow the Onboarding link to fill in its info?

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https://stripe.com/docs/connect/express-accounts#handle-users-not-completed-onboarding

Using Connect with Express accounts

Express enables your platform to manage payout schedules, customize the flow of funds, and control branding. Stripe will handle onboarding, account management, and identity verification for your platform.

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I believe you can create a new Account Link by API, then continue input information from there

#JulesR-Connect