usama-payouts | Stripe Developers | Page 1

median yacht Jan 28, 2022, 2:37 PM

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Hi 👋

low parcel Jan 28, 2022, 2:37 PM

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hi toby

median yacht Jan 28, 2022, 2:37 PM

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usama-payouts

low parcel Jan 28, 2022, 2:38 PM

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I have some queries about stripe payout can you guide me through it

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?

median yacht Jan 28, 2022, 2:38 PM

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That's going to depend on your questions, but go ahead and ask. If I can't help I can at least try to point you in the right direction.

low parcel Jan 28, 2022, 2:39 PM

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that is what I am looking for currently

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I have created a payout and as I am in test mode currently I have the right amount of balance to do so

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but when I create a payout it through me an error of insufficient balance

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and when I try to see my balance with retrieve balance api I got this payload

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{
"object": "balance",
"available": [
{"amount":-56800,"currency":"gbp","source_types":{"card":-56800}}
],
"connect_reserved": [
{"amount":60785,"currency":"gbp"}
],
"livemode": false,
"pending": [
{"amount":172118,"currency":"gbp","source_types":{"card":172118}}
]
}

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and on stripe dashboard it is showing mein 1153.18 gbp of available balance

median yacht Jan 28, 2022, 2:45 PM

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Hm, let me put those numbers through a calculator real quick.

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I'm not exactly sure where the dashboard is pulling from, but based on the response body that you provided most of your funds are in a pending state and your available balance is negative.

low parcel Jan 28, 2022, 2:48 PM

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I think the dashboard is showing 1153.18 because if we subtract 172118-56800=1153.18

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but can't there be a way to process it quickly

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plus I just created a payment to my platform account of 999999 It went successfull but not arrived

median yacht Jan 28, 2022, 2:56 PM

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Ah, yup, that makes sense. So it looks like until some of those pending funds become available, and your balance becomes positive, you won't be able to create a payout. Could you provide your account ID so I can take a closer look?

low parcel Jan 28, 2022, 2:57 PM

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sure

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here it is

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acct_1IfjFUFqSiWsjxhX

median yacht Jan 28, 2022, 3:05 PM

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Hm, and it does look like you're using the 0077 test card.

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Oh, and it looks like that payment did bypass the pending state as expected, can you retrieve your balance again? I'm seeing a significantly higher available balance from what you received previously.

low parcel Jan 28, 2022, 3:09 PM

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now it is more

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{
"object": "balance",
"available": [
{"amount":99943100,"currency":"gbp","source_types":{"card":99943100}}
],
"connect_reserved": [
{"amount":60785,"currency":"gbp"}
],
"livemode": false,
"pending": [
{"amount":172118,"currency":"gbp","source_types":{"card":172118}}
]
}

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thanks

#usama-payouts