Bob-subscriptions | Stripe Developers | Page 1

jade coral Jan 28, 2022, 12:53 PM

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it's how we model interval:month plans basically

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they are not guaranteed to be 30 or 31 or 28 days, they anchor to the date you set as billing_cycle_anchor, so if you pick the 1st of the month, we always bill on the 1st regardless of the number of days in the month

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having said that, do you have an example of what exact subscription you're looking at so I can understand exactly what you are looking at and clarify things? (also I'm conscious that February has 28 days this year so maybe that's involved)

worn gyro Jan 28, 2022, 12:55 PM

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sub_sched_1KMtoBKaTfpT6yZ5h6aX392x

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current_period_end
End of the current period that the subscription has been invoiced for. At the end of this period, a new invoice will be created.
Worry being, that a customer would be invoiced again on March 30th, instead of April 1st

jade coral Jan 28, 2022, 1:00 PM

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so in this case, you created that subscription anchored to Monday, 28 February 2022 23:00:00 UTC (the end of February), so the way this works is will charge it on the 28th of each month, at 23:00 UTC

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I'm aware you used the dashboard to set this up though, so I'm not sure how that presents the configuration of the subscription

jade coral Jan 28, 2022, 1:02 PM

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jade coral so in this case, you created that subscription anchored to ` Monday, 28 February...

oh and to be clear, it probably looks like the 29th for you because of timezones, 2300 UTC is midnight on the next day in UTC+1 where you are)

worn gyro Jan 28, 2022, 1:06 PM

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So the charge for april will be on march 29th 23:00 UTC?

jade coral Jan 28, 2022, 1:08 PM

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yes

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now it's possible the dashboard is doing things wrong here(we made some changes recently that are rolling out so I'm conscious of looking for problems). I don't know what you entered in the dashboard forms exactly, is what I'm saying matching to what you expected, or did you think you were setting this up to bill on the 1st of the month?

worn gyro Jan 28, 2022, 1:10 PM

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Just changed start date values

jade coral Jan 28, 2022, 1:11 PM

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yeah that's what I thought, hmm. For whatever reason, when you said 1 Mar 2022, it interprets that as 2300 on the previous day(Feb 28th). Feels like maybe a bug to me

worn gyro Jan 28, 2022, 1:13 PM

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That's in test mode, but the same happens in live mode too

jade coral Jan 28, 2022, 1:17 PM

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are you sure you picked the date in your screenshot? I'm trying this too and it doesn't do the same thing

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like for me it does the correct thing and anchors to Tuesday, 1 March 2022 00:00:00

worn gyro Jan 28, 2022, 1:18 PM

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I'll do a short video of the action I do

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jade coral Jan 28, 2022, 1:22 PM

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weird, I do the same thing and I get a different anchor. Feels like a bug, I'm reporting it internally

worn gyro Jan 28, 2022, 1:23 PM

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Is it possible to get some notification when it's resolved?

jade coral Jan 28, 2022, 1:24 PM

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I'd suggest writing to https://support.stripe.com/?contact=true with that video and a description of the problem!

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but I'm looking into internally as well and flagging (but the team is in the US so nothing immediate)

worn gyro Jan 28, 2022, 1:25 PM

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Oky

worn gyro Jan 28, 2022, 1:58 PM

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we made some changes recently that are rolling out
With the changes there's no input to reset the billing cycle. Is that no longer supported?

jade coral Jan 28, 2022, 2:00 PM

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it should be supported I think! can you expand on what exactly is missing or what you're trying to do so I can check how it would be accomplished?

worn gyro Jan 28, 2022, 2:01 PM

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I see the interface is different on another account, so not sure which is the "new" one.

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what you're trying to do so I can check how it would be accomplished?
For example, if the subscriptions normally are charged on 2nd of every month, and I want to change it to charge on ~~5th~~ today

jade coral Jan 28, 2022, 2:01 PM

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worn gyro I see the interface is different on another account, so not sure which is the "n...

the one in your screenshot is the new one, it's being rolled out slowly

worn gyro Jan 28, 2022, 2:01 PM

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First one isnt editable, and the 2nd one is disabled

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And the same checkbox that is in the previous interface isnt in this one

jade coral Jan 28, 2022, 2:04 PM

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your screenshot is for creating a subscription I think, but wouldn't the checkbox be on the page for editing an existing one?

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I'll have a look but I don't know much about this, we answer API questions here, our support team can help with the dashboard

worn gyro Jan 28, 2022, 2:05 PM

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~~Its for updating a subscription schedule~~

jade coral Jan 28, 2022, 2:06 PM

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wouldn't you just change the start date in the first section if that's the goal? I don't really follow

worn gyro Jan 28, 2022, 2:07 PM

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I wrote incorrectly before. That image is from updating an existing subscription

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