#meteograms-sepa

1 messages · Page 1 of 1 (latest)

stark fjord
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hi there

severe tulip
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hi 🙂

stark fjord
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well I'd recommend making yourself familiar with the dispute process for SEPA(no questions asked with no appeals) as it's different from cards, and about the delayed payment notification(since unlike cards it takes multiple days before the debit succeeds and you'd want to consider when to ship your product) ; details are covered on https://stripe.com/docs/payments/sepa-debit

severe tulip
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OK thanks. No up-front or monthly cost to use this option in the Checkout though, just a per-payment fee as stated (30p for SEPA)?

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And if any payment fails then it's £7?

stark fjord
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yes it's the same as cards, fees are taken from completed payments

severe tulip
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OK, will do. As for the API, it's just a case of enabling these payment methods in the dashboard, then adding the relevant method to the payment_method_types array... the rest is handled by Checkout/Stripe?

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And are SEPA and GiroPay and BACS all compatible with a recurring (metered) subscription?

stark fjord
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but yeah GiroPay is not available for subscriptions as it requires an active customer authentication for each payment so it doesn't work for a recurring subscription where you charge an invoice each month automatically

severe tulip
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OK, that's really useful information, thanks. Looks like SEPA and BACS are OK for Checkout + subscriptions. I'll look at those. Thanks so much.

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I know it's not strictly (at all) a programming question, but when I try to enable BACS on my account, the non-branded (cheaper) option is greyed out.

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If I click Next in the above screen, it then asks for what name should appear on the bank account statement (i.e. the branded option which has a £50 monthly fee)... how do I activate the option without monthly fee?

stark fjord
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yep I believe that requires you to write in and needs special approval and extra fees. There are really strict requirements about how the BACS mandate is presented so for most merchants we require you to use Checkout so it can handle it. If you are able to comply with the requirements, and have your own SUN creditor ID for BACS you can get access to the other approach , it's a paid feature.

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the cheaper option I believe is just already activated, to be clear

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that's why it's greyed out, you can just use it immediately as-is and shouldn't need to do anything explicit to activate it beyond just writing the integration

severe tulip
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OK so it's already enabled despite showing a "turn on" button in the settings?

stark fjord
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I believe that "turn on" there is for making it appear automatically as an option in Checkout

severe tulip
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I thought that we had to add it to payment_method_types for it to appear in Checkout?

stark fjord
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for example you mentioned earlier "adding the relevant method to the payment_method_types array." which is one way of using Checkout, but another way is with automatic payment methods, where if you omit that argument we just show the options that are enabled on that page and are compatible with the payment you're making

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yeah, you can either pass your preferred options to payment_method_types or you can let us show all the available ones

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trying to find the docs...

severe tulip
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Ah OK, so in order for all available payment options to be shown in Checkout (based on what I turn on in Dashboard) I need to NOT pass any payment_method_types in Checkout?

stark fjord
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yep

severe tulip
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If I pass that, then only those payment methods are shown in Checkout, right? Explains why I hadn't been seeing BACS despite that apparently already being available (non-branded) and even though I haven't turned it on in dashboard

stark fjord
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yep if you pass payment_method_types we will only show those ones that you explicitly pass

severe tulip
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OK thanks

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Hmm I removed payment_method_types for the Checkout and I'm still only presented with a card payment option in Checkout... being in GBP it should offer others, e.g. the "non-branded" BACS?

stark fjord
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can you share the link? or just the cs_test_xxx Id from the URL is enough

severe tulip
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cs_test_a1MaZlbHIgVBGWVCHwYeu5g5ywk9bdhLstSGzEKBvItRSYXIdNYH4CzPYx

stark fjord
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did you "Turn on" BACS on the dashboard settings page? From what I see, that's the issue

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SEPA is turned on there(but won't be an option for that CheckoutSession because it's in GBP), but BACS is not

severe tulip
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Well that's where I'm still confused... re my earlier message:

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Can't seem to turn it on without also apparently turning on the £50 per month option.

stark fjord
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hmm

severe tulip
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But also in that Checkout I'm not offered Google Pay, and that's turned on in the dashboard

stark fjord
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that's just because your browser doesn't have Google Pay set up(you need to be logged into Chrome and have an active card in your Google Pay wallet in your Google account), it works fine so that part is ok

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but let me think about the BACS thing

severe tulip
# stark fjord hmm

It's really not clear from that linked screenshot whether by doing Next I'm going to be agreeing to pay £50 per month, or not.

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The greyed out option is stated to be the "Current Plan" but BACS isn't apparently turned on at all?

stark fjord
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yeah you're right, I think this is broken

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if it helps, you can hit "Turn on all" and it will activate it. But yeah it seems like the modal for turning on just BACS has some broken logic. definitely seems broken to me, I'll work on it internally

severe tulip
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OK thanks... "turn on all" seems to have turned it on now in the dashboard, but I'm still not seeing it in the Checkout... here's another session id:

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cs_test_a1BOrQpUy2pWAVLeIkSvVLjDntu6vwSpX7Nvz9CilS0jQ0A1PTOXGf4VJB

stark fjord
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are you sure? I see it

severe tulip
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hmm, more info...

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When I paste the checkout URL into MS Edge browser, the initial screen did seem to show BACS option, but above it appeared the six-digit code request, which I entered randomly (test mode) to dismiss, then there was only a card option.

stark fjord
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yep because you are using the saved details of an existing customer with a saved card I think

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I don't' really know this part of it works but overall this all seems normal

severe tulip
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And google pay!

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So that was why I wasn't seeing any of the new options 🙂

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I had thought that deleting the customer entirely in the dashboard (test mode) would also mean any saved card details for checkout would also be deleted but it looks like it's via cookies

stark fjord
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yeah I'm not too clear on how that part works since it doesn't have much API surface and is an internal detail of Checkout, but we save the card details for future re-use

severe tulip
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OK, thanks so much for your help, and sorry for pushing the questions beyond pure API... well you managed to help a great deal anyway.

stark fjord
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no worries, these questions are fine!

severe tulip
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Thanks again, and I guess it would be useful for others if the dashboard page was fixed to enabled turning on just BACS, without activating the paid option.

stark fjord
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yeah this is a known issue, I've discovered, it's being worked on already