#Nin-connect

1 messages · Page 1 of 1 (latest)

timid hawk
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Can you provide a request id?

marble sonnet
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req_D1JTMkeXQ3z237

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FYI, I'm also in the chat speaking with Catherine B. but it's 3am here in NL and am about to go over on phone which makes Discord the better medium

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I've given the key literally all the access it can get

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Also, I've tested, this does work with a standard key, however, I don't want to use a standard key

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Switching to phone

timid hawk
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Yes I can see that key doesn't have enough permission. Let me look closer

marble sonnet
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Would be nice to know how to give it the proper permissions since the permission screen has it all enabled

timid hawk
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Hello, I checked on your account and can see you enabled its Transfer, however in our internal tool I don't see the transfer capability. I think this could be a bug, and you can write into our Support and I will flag it internally.

marble sonnet
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Are you able to update the key in the mean time?

timid hawk
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I am not sure If I can, but even if I can I wouldn't touch it

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main reason is it should only be done via Support email where we can authenticate you