#raman-standard-connect
compact charm
our client tried to create a standard account. I don't know but it looks like he doesn't complete registration. I have their account ID but once he trying to continue or enter to his account we have the next message: "The provided key 'sk_live_OT******************9I3c' does not have access to account 'acct_1KK5oHR0vuI1O2C9' (or that account does not exist). Application access may have been revoked"
What could happen?
compact charm
Can I know the reason?
sturdy gull
usually just means they went and manually deleted it in the Dashboard. I can't really give you info here, it's a public Discord server
compact charm
to prevent this case in a future
sturdy gull
It's common for people to change their mind or close their business and close their account
compact charm
Ohh, ok
sturdy gull
you would have received account.application.deauthorized on your endpoint
compact charm
Maybe you have some webhooks to this case to we could delete his account id on our side for this case?
ohh
good
thank you
sturdy gull
sure!
you can't know "why" it happened (the disconnection) but you know you lost access
compact charm
Yep, this all we need)) Thanks