#imcollector - Business Profile URL

1 messages · Page 1 of 1 (latest)

formal fox
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A string of numbers isn't a valid URL. Must be https://....

celest ridge
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user doesn't do verification, does that affect?

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because I'm sure my coding is correct, and some users have no problem

formal fox
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They need to provide a valid URL. That's the issue here

celest ridge
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So which url should it be?

formal fox
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Do they not have a business profile URL?

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Also, is this for onboarding a new account?

celest ridge
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no, it's a new account, there is still an account verification notification

formal fox
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Ok. Do they not have a business profile URL to provide?

celest ridge
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So this is the process on my website, creators have to link their account to my website to receive payments, so they click on the payout menu and then choose stripe connect, Then they are directed to the stripe page, log in with their account when finished, they will return to my website page by saving their stripe account ID

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If it works it doesn't matter

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But some users have this kind of problem

slow robin
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Can you send the request ID (req_123) for the original request you pointed to?

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That error looks like a non-stripe error. Can you tell where it is coming from?

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And to be clear, that error message from the call is the validation. You can pass that error message back to the user and allow them to enter another business URL

celest ridge
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req_F13f99LM6bM7rt

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this error log is from the user account, not from me

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there is no error log in my stripe account

slow robin
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So that error came from the dashboard. It sounds like they put the wrong business URL in on their own dashboard when logged in to Stripe