#NatGJ11-customer-portal

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frank valve
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Hello ๐Ÿ‘‹

buoyant gate
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Hi Hanzo@

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๐Ÿ™‚

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Please let me know if you can chat about this.

frank valve
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sure
juggling between a few threads at the moment ๐Ÿ™‚
Thank you for your patience

buoyant gate
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All good, I can wait

frank valve
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Apologies for the delay
I couldn't find relatable examples for this
The ideal approach would be to make sure Customers can't create new accounts using an email that's already been used.

buoyant gate
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Can I give you an example to look at.

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So we've gone through multiple iterations which may have causes multiple customer ID's. Are you able to look up a customer on our behalf so you can see the issue?