Rachel Bingham - Stripe Connect | Stripe Developers | Page 1

tame heart Jan 25, 2022, 4:06 PM

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Thanks for the info. Checking in to this

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Do you have a request ID for the second error?

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For the first, it looks like the syntax for passing in the stripe_account parameter is different than for the other parameters

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Trying to figure out the exact syntax for that for ruby

glossy burrow Jan 25, 2022, 4:16 PM

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Thanks for the quick response.

The second error came from req_oisXu4EPpoAs8P

tame heart Jan 25, 2022, 4:17 PM

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Thank you. Checking in to that as well

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So for similar calls in ruby I am seeing this format

  {INVOICE_ID},
  {application_fee_amount: 100},
  stripe_account: '{{CONNECTED_STRIPE_ACCOUNT_ID}}',
)```
Can you try passing empty curly braces for your ruby call? Something like
```Stripe::SetupIntent.confirm(
  'seti_1KLqp6AZ75xSk2okhnvTocJG',
  {},
  stripe_account: 'acct_1Jji7zAZ75xSk2ok',
)```

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Can't currently test myself but can come back to that in a moment

glossy burrow Jan 25, 2022, 4:35 PM

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Checking it out now.

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It worked for confirming the first issue 🙌

trying for moto error now...

tame heart Jan 25, 2022, 4:40 PM

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Good to hear! Moto looks to be a different issue, just getting back to that one

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Can you send me the snipped of code where you are confirming the payment intent and specifying moto?

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I think I can tell how it is being set but that may be helpful

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It looks like your account is not enabled for moto, otherwise the syntax that you had when you made req_oisXu4EPpoAs8P looks correct

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You can reach out to our support to ask to be enabled for moto payments on your account https://support.stripe.com/?contact=true

glossy burrow Jan 25, 2022, 4:51 PM

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Sorry for the delay. I have reproduced the error. The moto payment intent would be being confirmed from FE js with the connect context. Here's the error again https://dashboard.stripe.com/test/logs?object=acct_1Jji7zAZ75xSk2ok&success=false

But, yes, we can reach out to support to get it enabled. Thanks again for your quick response.

spare oyster Jan 25, 2022, 4:52 PM

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you can't confirm client-side that's impossible

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MOTO requires a server-side confirmation, it's a custom flow for your own admins/support teams and you have to use a different integration

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And the problem is that you have the MOTO functionality enabled on part of your account (your own API requests) but not for your platform (API requests you make on behalf of other accounts) which the support team can help fix!

glossy burrow Jan 25, 2022, 5:28 PM

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Oh, yes, we do confirm MOTO on server side. It was the setup intent that is being confirmed client-side (sorry for the mixup).

Will get MOTO enabled on the connected accounts too, Thanks!

#Rachel Bingham - Stripe Connect