#tgr17-subscription-upgrade-error

1 messages · Page 1 of 1 (latest)

warm sable
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Hello 👋
juggling between a few threads at the moment
Thank you for your patience

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The monthly and yearly pricing in a subscription isn't supported

unkempt ermine
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i'm not trying to charge monthly and yearly simultaneously though, just changing from monthly to yearly

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this worked for me previously, i'm not sure whats changed here

warm sable
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do you have a request ID I can look into?

unkempt ermine
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req_Tc39fMM3lJyDmV

warm sable
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thanks for the ID
so when updating this subscription, you're passing in two prices
price_1Jy05hB1hQpK1q0y8ISKWJT3 is on yearly bases
price_1KLSykB1hQpK1q0y5qSIRxxw is monthly

The interval must either be monthly or yearly for both the prices in this case

unkempt ermine
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i think you've got those mixed up but i think i get the idea, if they're on a yearly billing plan the metered billing has to also be yearly, correct?

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its strange that this worked for me previously

warm sable
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if they're on a yearly billing plan the metered billing has to also be yearly, correct?
Yup this. sorry for the confusion.