#Dan (ClassFit) - Transaction Source
worthy warren
Hello! You should be able to see this information in the Dashboard if you look at a specific payment.
worthy warren
That's a Transfer, not a payment, so the detail isn't going to show up on that page. You should be able to click on the source transaction and see more details there though.
civic forum
I'm on that page. I can't see anything that tracks where the payment came from. Is there any shorthand Stripe use that I should be looking for to identify an iOS or Android payment etc?
worthy warren
If you scroll down to the logs toward the bottom do you see any details there?
If you provide the Charge ID (ch_...) I can take a look and give you more specific guidance.
civic forum
I've looked through the logs. Nothing obvious to me.
is this what you need evt_3KLEWPAsUHpP4Znk1JEnkNgT
worthy warren
I can probably get to it from there, hang on...
civic forum
Actually I think this - ch_3KLEWPAsUHpP4Znk1HTW8lCe
worthy warren
Got it. So if you go to the payment page here: https://dashboard.stripe.com/payments/pi_3KLEWPAsUHpP4Znk105rEFBp
Then scroll down to the bottom and click on the first log entry that says "A request to create a PaymentIntent completed". Then click on View log detail and that should have the information you're looking for.
civic forum
I'm on that page, and perhaps I'm being blind, but I don't see anything relating to whether this came from Android, iOS or web?
worthy warren
It didn't come from any of those, it came from your server.
See how off_session is set to true? That indicates the customer was not present at the time.
Does that help?
civic forum
The customer triggered this purchase, it wasn't a timed purchase. But I'm guessing that means you can't see what device type or app type it came from?
If not - thanks for your support anyway.
turbid granite
Hello 👋
stepping in for Rubeus here
give me a moment to catch up on the threads
Thanks!