#thibault-connect
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thibault-connect
@fringe vortex they'd do it the same way any Standard account could! They'd consult Quickbooks documentation.
But with custom, do they have access to their account dashboard?
they do not
ah sorry I misread
you are going from Standard to Custom? I misread it as the other way
then yeah, Custom accounts have no dashboard or access to any third parties and rely on you as the platform for everything
we apparently tell you to log into their dashboard in order to get their QB files so that's what you'd have to do
https://stripe.com/docs/reports/quickbooks#connect-platforms-with-custom-accounts
Platform owners with Custom accounts can view the Dashboard of connected Stripe accounts. From the connected account’s Dashboard, export an IIF file in the same way as a normal Stripe account.