#manish0101-divisions
molten copper
wind spindleBOT
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jaunty prairie
Can you share more details about how you're integrating with Stripe? Do you have an example Subscription I can look at?
upper kelp
you can check these screenshot i have taken now.
and might you get an idea about the case.
the last screenshot comes first then second and first one.
jaunty prairie
Can you please share the ID of the subscription? sub_xxx
Anywhere, those are 2 different subscriptions (I just noticed)
upper kelp
they are two diff transaction of same subscription
jaunty prairie
They're not. There's clearly 2 different IDs. 1 ends in 3zM the other in 4Wf
upper kelp
let me check , please wait a min
i have find this ID for next billing date 21 dec 2022: pi_3K97ZmJFG8KMz5vb07srGyI9
and this id sub_1KKMPnJFG8KMz5vbfFZXb3zM for after making changes into user account with next biling date : 21 jan 2023
https://drive.google.com/file/d/1G0oF6jGpbnksOdhxEeY8qd83J7gQALjs/view?usp=sharing
here is video recording for my case...
jaunty prairie
The 2nd screenshot you've shared is for a completely separate subscription
upper kelp
okay, i have created this video, with other user.
and there id as follows:
sub_1KKMPnJFG8KMz5vbfFZXb3zM
pi_3KKMpwJFG8KMz5vb0d8sIgQx
jaunty prairie
Ok, and what specifically is the issue with that PI and Subscription?
upper kelp
the next billing date is change when user made any action from his account.
both id is assocaited with same user.
jaunty prairie
It seems whatever plugin you're using is just created a new Subscription with Stripe, as opposed to updating the existing one
Hence the 2 different Subscription IDs (sub_xxx)
jaunty prairie
That's a third-party plugin and we don't offer support for it here, we've no idea how it's built. You'll need to speak with the developer(s) that built it
upper kelp
okay.