Stanislav-pm | Stripe Developers | Page 1

stark ferry Jan 21, 2022, 8:56 AM

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Hi! I'm not sure I follow what you mean by "card fingerprints". Could you clarify that, and share a Payment Method ID (pm_xxx) that has this issue?

spiral hornet Jan 21, 2022, 9:07 AM

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PM , FP
"pm_1JXuExIfD1m1RWtnUYz2AOZG" "IwbGRf3xdDCwtjN0"
"pm_1Jgdy3IfD1m1RWtnYTjdRoqs" "m26s849faoSeuSii"
"pm_1Jjsy1IfD1m1RWtnXljmEk4m" "wgOj4g4OdTysDoHd"
"pm_1JpOYcIfD1m1RWtn8mHBihwY" "hrxPaLrCeJAgWTze"
"pm_1JtxjKIfD1m1RWtnkdnYWoyt" "63NFVdQw3AUWfAYl"
"pm_1K4W6qIfD1m1RWtnltvXFbAF" "9NCkGoGYhAdzEYgQ"
"pm_1JXuExIfD1m1RWtnUYz2AOZG" "yNhvOb7Qr4WnzwTG"
"pm_1JpOYcIfD1m1RWtn8mHBihwY" "WLShTmyejHuJFEOO"
"pm_1JgDPRIfD1m1RWtnPntJoAaP" "2X9APvF6CNRfnV80"
"pm_1JepNNIfD1m1RWtn2NEe5y7I" "LMvtMKcmWZEc5BUB"
"pm_1JvCaWIfD1m1RWtnOC2mtihQ" "Mg0V94XQtLwTrCUC"
"pm_1Jjsy1IfD1m1RWtnXljmEk4m" "tRurg54ojrkTCrEL"
"pm_1JvCaWIfD1m1RWtnOC2mtihQ" "FXIHJr1CAQgWd7Wi"
"pm_1Jgdy3IfD1m1RWtnYTjdRoqs" "RPxtWxDwFVo14wn1"
"pm_1JepNNIfD1m1RWtn2NEe5y7I" "f2CdDiJC7FcgcXSP"
"pm_1JgDPRIfD1m1RWtnPntJoAaP" "s4HId4iUCLrnrBQA"
"pm_1K4W6qIfD1m1RWtnltvXFbAF" "W6KJjkEeag6UN3jK"
"pm_1JtxjKIfD1m1RWtnkdnYWoyt" "2EnE83aLuTYqPBFb"

stark ferry Jan 21, 2022, 9:10 AM

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Thanks! I'm currently looking at pm_1JXuExIfD1m1RWtnUYz2AOZG, can you clarify what issue you see there?

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Just to clarify:
If you add the same card twice on Stripe, you will get 2 different Payment Method ID (pm_xxx) to uniquely identify them, but only one fingerprint (since it's the same card).

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pm_xxx is what Stripe use to identify each Payment Method. the fingerprint is for you to check whether two customers are using the same card number, for example

spiral hornet Jan 21, 2022, 9:57 AM

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Problem is that one payment method have two card fingerprints.
•••• 2397 IwbGRf3xdDCwtjN0
•••• 1151 yNhvOb7Qr4WnzwTG
how it possible? Maybe our system doing something wrong?

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Looks like here is one payment method have two related cards.

stark ferry Jan 21, 2022, 10:00 AM

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Got it, thanks for the clarification! Where exactly do you see the two fingerprints? Can you share one payment method ID?

spiral hornet Jan 21, 2022, 10:01 AM

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https://dashboard.stripe.com/payments/pi_3Jn66mIfD1m1RWtn0HjwfApj
https://dashboard.stripe.com/payments/pi_3KDzDHIfD1m1RWtn20BgIv27

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similar payment_method

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but two different cards

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pm_1JXuExIfD1m1RWtnUYz2AOZG -- that payment method

stark ferry Jan 21, 2022, 10:13 AM

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I confirm the two payment intent you shared have the same payment method. but where do you see that the card are different? Can you share a screenshot?

spiral hornet Jan 21, 2022, 10:17 AM

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stark ferry Jan 21, 2022, 10:21 AM

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Got it! Give me a few minutes to inverstigate.

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So actually the cards are different here, as you can see the "expires" date is different in your screenshot above.

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So what likely happened is that the underlying card has been updated by the issuing bank, as explained here https://stripe.com/docs/saving-cards#automatic-card-updates

spiral hornet Jan 21, 2022, 10:36 AM

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This cards have different codes too

stark ferry Jan 21, 2022, 10:36 AM

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So perhaps the customer lost his card, or cancelled it for whatever reason. And as a result of that change, we generated a new unique fingerprint to reflect the card!

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This cards have different codes too
Yes, the cards are different, because the first card was automatically updated by the issuing bank

spiral hornet Jan 21, 2022, 10:37 AM

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Why you do not create new payment_method for this case?

#Stanislav-pm