#ItsJustMe
past egret
Our support page should have a callback option https://support.stripe.com/?contact=true
leaden seal
I've been over that page with a nit comb and found no phone numbers whatsoever. There's no chat option there, either, that I can find.
past egret
Are you logged in? I think the page requires you to be logged in to show them
And I don't think it will have a number, it will have an option to give your phone number for our support to call
leaden seal
Yes, I was. Then as I was logged in, it told me to log in again. I seem to be caught in some kind of twilight zone loop on the webpage, and I just need to talk to someone about these tax form errors.
past egret
This server is more for coding questions so unfortunately we don't know much about that. Support can help you on this, if you currently have an email conversation with them I think you can try to arrange a phone call from there
leaden seal
My husband and I have both sent multiple emails to info@stripe.com and support@stripe.com and no one has responded. This is the only thing holding us up from filing, and I need it resolved ASAP.
One would think that a reputable company would publish its phone number.
Which server should I join then to get on the phone with someone from your tax department, please?
past egret
There isn't a server for that, support should be the way to get in contact about that. Can you DM me your email? I can't bump your ticket but I can make sure we received the emails
leaden seal
Maybe you can tell me how long your ticket wait times are, or where we sit in the queue?
past egret
Thanks for the emails. Deleted the message as we try to keep them off the public channels. Checking in to it...
past egret
I see the email from yesterday and today. Have not found the expected response time for that queue but they should get back to you as soon as they can