#jslaybaugh - Bad Actor

1 messages ยท Page 1 of 1 (latest)

vast heart
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Hello! Can you provide a bit more detail? I'm not sure I fully understand the situation. How are you determining the Customer is bad after adding the card to them?

rapid wadi
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So we're getting hundreds of new accounts a day and they're all clearly spam (names like "asdfas asdfasdf", but they're just being used to scam cards and see which are valid. The customer apparently gets created and the source is stored, but then shortly afterwards, when Stripe attempts to do the subscription/invoice etc, the card gets declined because of the fingerprint block we put in place

vast heart
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How did the fingerprint block get put in place though?

rapid wadi
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someone on our team put it in place

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as an attempt to stop this

vast heart
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Between the Customer signing up and the first charge?

rapid wadi
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no, the fingerprint is the same across all these signups

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because the fingerprint is associated with the person/location/device that is doing this, from what i understand

vast heart
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Oh, I see what you're saying. Yeah, this is expected. Radar rules and blocklists don't apply to attaching cards directly to a Customer. If you were using Setup Intents you could enable Radar for those though.

rapid wadi
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Ok... but you're saying that is by design? Why wouldn't they all use the same validation?

vast heart
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It's just not how the system works. I don't know why it was designed this way. I do know that Radar is focused on prevent fraud for payments, and there's no payment involved when directly attaching card info to a Customer.

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Radar also supports Setup Intents as option on top of that.

rapid wadi
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Out of curiosity, in addition to things like setup intents and payment intents... are these rules applied when tokenizing a card?

vast heart
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No.

rapid wadi
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Note that Radar, our integrated solution for automatic fraud protection, performs best with integrations that use client-side tokenization.

slate rune
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๐Ÿ‘‹ @vast heart had to step out, but i can help

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give me a minute to catch up

slate rune
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I don't know what specifically those docs were referring to, but for client-side tokenization the only things that are checked are things like cvc and postal code validation - we don't check the additional radar rules at that point in time

rapid wadi
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ok thanks for confirmation!