#Bob the builder-automatic-payment-methods

1 messages · Page 1 of 1 (latest)

rotund rock
#

Hi there 👋 I'm pulling up that request and taking a look.

sly forum
#

Any insight?

rotund rock
#

Not yet, my hunch is that the logic needs more to go on than just currency, but I'm still trying to find more info on it. If you pass more information, like a Customer, does it return more payment methods?

I'm also digging into the connect relationship to see if that could be impacting the automatic pm functionality.

sly forum
#

Oky. For that worklfow we dont pass customer id, but I'll try to see what happens

#

Same when passing a customer req_hrnATU4QLNcBBj

rotund rock
#

Sorry, I don't know off the top of my head, and I'm struggling to find the cause.

sly forum
#

Creating it on on the platform account did provide more payment options req_SnIdPLxTAuZcLn. Same when using on_behalf_of instead of stripe_account - req_ces4voymoUVnMV. Although those are different use cases.

rotund rock
#

That does help paint some context as it shows payment intents on the platform are determining payment methods as expected. This also helps rule out a problem with the country as both your platform and connected account appear to be based in the same country.

sly forum
#

Using connected account's api key directly also gives more payment method options req_qjbIQYVLv48RP0. Not allowed by ToS though.

sly forum
#

I have to go soon'ish. Can this be converted to a support email, or should I do that separately?

rotund rock
#

Completely understand and apologies that we weren't able to get to the bottom of this here. We don't have a flow to move this conversation to a support ticket, so that will need to be created separately but you can reference this discussion.

sly forum
#

Oky