#doug-subscriptions

1 messages · Page 1 of 1 (latest)

round sun
woeful tide
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hey, thank you

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Do you think is possible to update PI with Guest Customer ID ?

round sun
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not sure, I don't know much about Guest customers. I don't think they have IDs

barren orchid
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Hey @woeful tide
Let us know if you have any follow up questions 🙂

nimble cargo
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I need to step away so I’m going to archive this thread. If you need help with anything else please ask in #dev-help or contact Stripe Support: https://support.stripe.com/contact

woeful tide
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@barren orchid we by mistake, created customer without payment method.

Explain:

  • We charged first with PI with credit card (50% discount) and in parallel created subscription with trial (30 days) without payment method (by mistake)
  • Now we have thousands of subscription without credit card and thousand of guest customers with credit card (PI)

Is possible to fix that?

nimble cargo
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Hey @woeful tide, just wanted to let you know that unarchiving a thread and responding to it isn't the best way to get our attention. The people on the thread may not be the same members staffing the server when you respond.

Can you elaborate on what you mean by fix? What is your desired end-state?

woeful tide
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Hi, I would like to use the payment method used on PI to subscription

nimble cargo
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If the payment method was used without being attached to a customer then it won't be eligible for reuse and you'll need to create new ones.