#Beeps85 - Subscriptions

1 messages · Page 1 of 1 (latest)

ocean remnant
minor spoke
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In full transparency, I don't have any experience working inside API with Stripe, as this subscription was created from a product I manually made inside my client's Stripe. Is there a simple way to make this change, or find where I could do it?

ocean remnant
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You can do it via the Dashboard. Click on the Subscription in question, click on the Actions button, choose Update Subscription, then under Payment method switch to email.

minor spoke
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I did see that; the issue here is that I wanted to keep the payment as an autopayment and not have the customer have to manually pay each month

ocean remnant
minor spoke
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I think this is only for manual invoices

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Email customers about...

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Successful payments

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I can click that, so anytime a payment is successful, the customer will receive an email, sure.

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My question was, I have 10 subscriptions with my client.

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Say I only wanted 4 of them to receive this successful payment email

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Is this possible? I do see an 'info' button with this, and that if the receipt_email parameter is turned on when I create the payment in the API, this setting is ignored

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As I mentioned, I don't know really know how to work inside API

ocean remnant
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No, that's not possible via the Dashboard. That setting applies to all Invoices.

minor spoke
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Correct

ocean remnant
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You can manually send an Invoice receipt using the Send receipt button on a particular Invoice.

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But there's no way to turn on emails for only a subset of Subscriptions/Invoices.

minor spoke
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Okay

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I appreciate your time and explanation

ocean remnant
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I guess you could remove the email address from the Customers you don't want to send emails to, then enable that setting.

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Would that work?

minor spoke
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Hmm, that may work. I'll talk with my client about it

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Thanks once again!

ocean remnant
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Happy to help!

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If you have a moment I'd love to know how you ended up here? This Discord server is specifically for developers; it sounds like you were somehow misrouted here and I'd like to improve that situation if I can.

minor spoke
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That's probably on me; I did visit the Stripe help area and saw "discord for developers". I know I"m not a developer, but I decided to pop in Discord to see if anyone could help me

ocean remnant
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Gotcha. I'm glad I could help, and thanks for providing that detail! 🙂