#carlos-subscription-downgrade

1 messages · Page 1 of 1 (latest)

errant trail
steady shell
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I've read this, it doesn't answer my question

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Only demonstrate upgrade cases

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I will give you an example of my doubt

errant trail
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It does cover everything. There's no automatic refund in our flow. You get a credit in the balance. The best solution is to just try it in test mode to get familiar with it, but there won't be a refund on past payments, just credit towards future payments

steady shell
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So if my customer goes from a $10 plan to a $5 plan mid-cycle, does he get a discount on the next bill?

errant trail
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yes he does, if you try this in Test mode (easy manually in the Dashboard) you'll see immediately what that looks like!

steady shell
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0 dollars?

errant trail
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just try it, don't preview it, do the change adn see what really happens

steady shell
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could you explain me?

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What would the -190.78 be?

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Why did you create a $0 invoice and what will the next invoice be??

errant trail
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This is a credit, it goes in the customer balance. If you look at that customer it has that credit which will be applied to future invoices

errant trail
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does that make sense?

reef berry
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from @steady shell :

How to schedule a subscription update?