muhammad-subscriptions | Stripe Developers | Page 1

empty saddle Jan 19, 2022, 9:15 AM

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Hi! You could listen to the webhook event customer.subscription.updated. And when the subscription status becomes past_due, then cancel the subscription with https://stripe.com/docs/api/subscriptions/cancel

sacred heart Jan 19, 2022, 9:23 AM

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we do that already but we want to create a manual invoice, if that is not paid, cancel the subscription, is that possible?

empty saddle Jan 19, 2022, 9:25 AM

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What do you mean by "create a manual invoice"? Is this a regular invoice (not linked to a subscription)?

sacred heart Jan 19, 2022, 9:28 AM

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customer has a subscription, fails to pay (automatic renewal)

support service creates a manual invoice for customer to pay, with 90days due time

customer doesnt pay, we need to cancel subscription automatically

empty saddle Jan 19, 2022, 9:36 AM

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Got it! Give me a few minutes to look into this.

empty saddle Jan 19, 2022, 10:18 AM

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Sorry for the delay! After discussing with a colleague, it seems there's no easy way to do that with Stripe. Instead you should build that logic on your end:

Store the due_date of the invoice on your end, and wait
Then, when the current date == due_date, retrieve the invoice and check its status.
If the status is not paid, then cancel the subscription.

sacred heart Jan 19, 2022, 10:31 AM

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thank you very much @empty saddle for looking into it and for your reply

sacred heart Jan 19, 2022, 10:52 AM

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@empty saddle

do manual invoice have smart retries?
when a manual invoice is past due and not paid, does it trigger an invoice.updated event?

hexed glade Jan 19, 2022, 10:58 AM

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they do if you have Invoicing Plus on your account, it's an extra cost
I don't think so

#muhammad-subscriptions