chris4q - webhook resend | Stripe Developers | Page 1

fervent chasm Jan 19, 2022, 12:20 AM

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Well okay so let's step back first. This is a webhook on a connected account?

upper mango Jan 19, 2022, 12:22 AM

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Yep

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So, I go to the Stripe dashboard, go to the connected account, click "View Dashboard as <<Company Name>>" which launches a dashboard as the connected account. I then go over to Developers -> Events, find the event with a pending webhook. Click in for details and see the failed webhook requests under Webhook Attempts with "Resend" buttons next to them. When I click on any of the "Resend" buttons, I get that error.

fervent chasm Jan 19, 2022, 12:37 AM

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Well it seems that you cannot resend webhooks. My guess is we don't want the connected account's servers doing things in response to resends they didn't trigger.

upper mango Jan 19, 2022, 12:39 AM

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Actually, I was just able to resend the webhook via the Stripe CLI

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Maybe it's a bug in the dashboard?

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I was able to send a command of the format stripe events resend evt_XXXXX --account=acct_XXXXXX --webhook-endpoint=we_XXXXX

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And the successful webhook shows up under "Webhook Attempts" (what I would have expected if I'd pressed the button)

fervent chasm Jan 19, 2022, 12:50 AM

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That is odd. Also you weren't trying to configure the webhook but simply resend it, correct?

upper mango Jan 19, 2022, 12:53 AM

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Yeah, simply hitting the resend button. It hits the /v1/events/evt_XXXXX/retry endpoint that returns a 400 with that error message.

fervent chasm Jan 19, 2022, 12:57 AM

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Do you happen to have a request ID?

upper mango Jan 19, 2022, 12:59 AM

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The error response doesn't have a request id on it. Only the error message {"error":{"message":"You are not permitted to configure webhook endpoints on a connected account. Did you mean to create a Connect webhook on your account instead?","message_code":"webhook_endpoint_connected_configuration_not_allowed","type":"invalid_request_error"}} ... and I can't find any record of it in the logs on either the connected or master account.
I can provide you with the event id. It's evt_1KJQiIDUGCx9B9omu2YBbqDr

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I can provide you with the successful request id through the CLI ... req_7eyjBJAmvDmlA1

fervent chasm Jan 19, 2022, 1:21 AM

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Hi unfortunately I need to step away but my esteemed colleague @analog crystal will be able to answer your questions.

upper mango Jan 19, 2022, 1:34 AM

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Cool. No worries. Hey @analog crystal. I can use the CLI, but getting the dashboard working would be ideal for others who need to re-run webhooks, in the future, in our connected accounts. My goal is to find out if this is indeed a dashboard bug, and if so, if there can be an internal ticket filed to get it on somebody's radar.

analog crystal Jan 19, 2022, 1:37 AM

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heya! give me a bit to catch up on things

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@upper mango have you tried resending from your Platform account instead? i.e. this page : https://dashboard.stripe.com/test/webhooks/we_1KHbutJWlRO8KtEekiq4qJcc

upper mango Jan 19, 2022, 1:53 AM

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Aha. That does work. So, it's just broken functionality in the connected account dashboard, I guess.

analog crystal Jan 19, 2022, 1:57 AM

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to kind of elaborate on what snufkin said, you're not really meant to be able to resend the event from a connected account to your platform webhook in the way that you first attempted 😅 . I definitely agree that us displaying that page makes it seem like it's possible and is very confusing though. I'll pass on the feedback

#chris4q - webhook resend