xJonny_U-invoice | Stripe Developers | Page 1

lone jacinth Jan 18, 2022, 9:19 AM

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Hi @potent ridge! What is your question?

potent ridge Jan 18, 2022, 9:21 AM

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Hey - Thanks

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This shows an applied balance as -$9.99

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The users is now getting our premium offer for free.

lone jacinth Jan 18, 2022, 9:24 AM

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Can you send me the invoice ID (in_xxx)?

potent ridge Jan 18, 2022, 9:27 AM

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okay

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9B591F71-6531

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in_1KHUiCLMqGlm2hMEj4LnbJMo

lone jacinth Jan 18, 2022, 9:33 AM

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The customer had a $9.99 balance, that's why 9.99 was removed from the invoice you shared.
The 9.99 were given in this invoice: https://dashboardstripe.com/invoices/in_1KH554LMqGlm2hMEnCWVMnvw

potent ridge Jan 18, 2022, 9:34 AM

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Looking now

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Thanks - Why was this applied

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?

lone jacinth Jan 18, 2022, 9:47 AM

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This was an invoice created by the subscription, and the description states: "Unused time on RGTCycling Premium after 12 Jan 2022".

potent ridge Jan 18, 2022, 9:47 AM

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This does not seem to make any sense to us

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😄

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it seems he got a credit of $9.99 when his trial expired, the reason being "invoice too small".. according to stripe: "When the amount due on an invoice is less than Stripe’s minimum chargeable amount the invoice is debited to the customer balance and added to the amount due of the next issued invoice."

lone jacinth Jan 18, 2022, 9:59 AM

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Give me a few minutes to investigate.

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It seems the subscription was deleted: https://dashboard.stripe.com/events/evt_1KH554LMqGlm2hMEUHuxDMCh

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So the unused time for the subscription was credited to the customer.

potent ridge Jan 18, 2022, 10:08 AM

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Thanks - Checking

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Still looking at how the subscription was deleted etc.

lone jacinth Jan 18, 2022, 10:21 AM

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You made an API call to update the subscription with the cancel_at option: https://dashboard.stripe.com/logs/req_aDfDi7Vqgm6hhw, which canceled the subscription.

potent ridge Jan 18, 2022, 10:28 AM

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Great - Thanks for your help.
We're going to get to work on this.

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One last question - Can you point me in the direction of your docs on how to manage price lists for different locations and currencies?

lone jacinth Jan 18, 2022, 10:38 AM

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I don't think we have a documentation on that. What exactly are you trying to do?

potent ridge Jan 18, 2022, 11:05 AM

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Create different prices for users in different countries
e.g $9.99 in the US and £7.99 in the UK

Our users are big charged fees by their credit card companies also.

narrow zephyr Jan 18, 2022, 11:11 AM

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there's no specific guide, it's just business logic in your application

#xJonny_U-invoice