#znix-webhook
still drum
Timed out connecting to remote host
ip range is allowed in cf
no firewall logs for stripe's webhook
no server logs for stripe's webhook
its like it never made a request
dark hound
Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details
dark hound
Yes, you can send the account ID here, only Stripe engineer can access your account details
still drum
acct_1JG29JDnSrtVV225
dark hound
https://stripe.com/docs/ips#webhook-notifications do you allow this list of IP addresses in your server ?
still drum
yes
im also using coinbase and its webhook is working fine
also as i said at the start stripe webhook was working absolutely fine for 3-4 months, it just stopped working yesterday-- we havent changed anything
dark hound
Can you send the test webhook, and then look at the capture for packets from the IPs listed on https://stripe.com/docs/ips#webhook-ip-addresses ?
still drum
thing is nor my server or cloudflare is showing any incoming request from stripe
dark hound
Were there any network settings change recently?
still drum
nope
untouched since months
also it said request timedout so it didnt resolve the site right
dark hound
Hi there, my shift is over. My colleague will join this thread soon to continue helping you.
tulip delta
Hi! Give me a few minutes to catch up on that thread.
Sorry for the delay.
Indeed that's odd.
I would recommend to reach out to Stripe support directly, they might have more information about this. https://support.stripe.com/?contact=true