#Gajandra-acss
wary yoke
Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details
@torpid yarrow btw I have deleted your messages that include your email address
wary yoke
Yes, from my end I can see the email has been sent through. Can you check your SPAM folder?
torpid yarrow
I have checked in Junk folder in outlook, but no email from stripe
If I send test email from this option on same email id, it is working for me
but not getting email related to micro deposit verification
wary yoke
can you send me the email addresses again? I'll delete shortly after that.
torpid yarrow
I have send test email on
and as per suggested by stripe documentation
yes it is valid email id and getting test email on it
wary yoke
Sorry I was occupied with other tasks, let me work on this right away.
torpid yarrow
yes pls
wary yoke
Can you check if you have an email with title TEST - Your SEB Admin Test receipt [#0000-0000] ?
torpid yarrow
yes I have one email with this
but this email I send from "send test email" option
please see above 2 screen shot
but I am not getting micro deposit verification email
are you getting my concern?
wary yoke
is the YOURNAME+test_email@inforica.ca a valid email address?
torpid yarrow
correct
wary yoke
OK, email titled [TESTMODE] Verify your bank account for SEB Admin Test was delivered to your email address successfully one, but failed twice. can you check your inbox?
wary yoke
Can you double check your email address? I found an error says Recipient gajendra.kumar+test_email@inforica.ca not found by SMTP address lookup.
wary yoke
How about gajendra.kumar+test_email@inforica.ca ? can you double check if it's a valid email address?
torpid yarrow
I have append +test_email in my actual email
as per suggested by stripe documentation
see this
In order to receive the micro-deposit verification email in test mode after collecting the bank account details and accepting a mandate, provide an email in the payment_method[billing_details][email] field in the form of {any_prefix}+test_email@{any_domain} when confirming the payment method details.
wary yoke
You also need to make sure that gajendra.kumar+test_email@inforica.ca is a valid email address, because that's where the Stripe will send the verification email to.
torpid yarrow
but I discussed yesterday in same channel and he suggested me to append +test_email in my actual email
wary yoke
That could be a miscommunication, I'm sorry about that.
torpid yarrow
is it available in french version also?
wary yoke
Yes, but I don't have a screenshot in French at this moment.
torpid yarrow
actually we need to send to client in english and french version?
if you can arrrange in french also, it will be very helpful for us
wary yoke
Hi @torpid yarrow can I suggest you to reach out to Stripe Support: https://support.stripe.com/contact on this matter?
torpid yarrow
ok thank you