y0urd00md-refunds | Stripe Developers | Page 1

surreal hare Jan 14, 2022, 3:12 PM

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unfortunately, no - once a refund is issued, there's no way to undo it

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you'd need to charge the customer again for the original amount

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oh sorry, pending refund

desert wren Jan 14, 2022, 3:15 PM

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yeah. the refund is pending as we dont have any funds in the account

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The client wasnt entitled to the refund as they spent extra at our restaurant on the day

surreal hare Jan 14, 2022, 3:18 PM

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I'm not sure if there is a way of doing this through the API; you'd need to reach out to the support team for help with this

desert wren Jan 14, 2022, 3:18 PM

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ok.

opal thunder Jan 14, 2022, 3:24 PM

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You can contact them here: https://support.stripe.com/contact or email support@stripe.com -- you'll need to top up your account balance to have the refund issued, but they can help you sort that out 🙂

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Oh, wasn't entitled, I see. Yes, please work with support on this.

#y0urd00md-refunds