Syrine-subscriptions | Stripe Developers | Page 1

spiral ore Jan 14, 2022, 10:09 AM

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@native ridge hi! if it's incomplete then the payment is not complete. See https://stripe.com/docs/billing/subscriptions/overview#subscription-lifecycle for what that status means.

It's quite possible though you're just looking at an old event from before the payment happened, which is normal, since it would be incomplete in the past and is now succeeded . I'd suggest you retrieve the Subscription from the API and see what status it actually has now.

native ridge Jan 14, 2022, 10:43 AM

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Thank you

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In the normal scenario the create event (customer.subscription.created) starts before the update event, but in my case, the update event starts before as mentioned in the picture 11:43:25 ,is it a stripe problem?

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spiral ore Jan 14, 2022, 10:47 AM

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not really, it's just possible. You need to be able to handle out-order events https://stripe.com/docs/webhooks/best-practices#event-ordering

#Syrine-subscriptions