#kylekhus-session-expire

1 messages · Page 1 of 1 (latest)

untold seal
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Hi there, sorry I can no longer access the thread. Hope you don't mind if we continue here.

mossy swift
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Oh no worries at all, the crux of the issue is asked in this thread 🙂

untold seal
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When you mention session expired, are you referring to Checkout session expired?

mossy swift
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Mmm yea I guess for a bit of context first

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We're using the Stripe SDK with a Chipper BBPOS 2x Reader paired to a tablet. We also use the payment intents API. In this particular situation, we try to make a Stripe API call but Stripe returned a terminal exception with the following api error: {"error":{"code":"api_key_expired","doc_url":"https://stripe.com/docs/error-codes/api-key-expired","message":"Expired API Key provided: pss_live_YW*********************************************************************_******MqoP","type":"invalid_request_... along with SESSION_EXPIRED. This effectively caused the reader status connection to change to NOT_CONNECTED which led to an error during payment intent creation. The only way we were able to reconnect the reader was by turning the reader off and on and repairing.

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Ideally, we dont want to manually intervene since that wouldnt scale well for us, which leads to the questions I asked above

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Let me know if you need more info or context!

crystal nexus
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Hello, stepping in and catching up!

mossy swift
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Hello, thanks for hopping on!

crystal nexus
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I think I have seen this somewhere. Did Jack tan talk with you in the previous thread? (And can you give me the thread name so I can search and reopen ?)

mossy swift
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Link should be in the first message of this thread!

crystal nexus
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couldn't open it because I am not joining this thread (this is a weird Discord bug)