kmiyashiro - fraud - payment details | Stripe Developers | Page 1

frank nexus Jan 13, 2022, 10:15 PM

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Can you share any IDs for these payments?

minor jungle Jan 13, 2022, 10:19 PM

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the specific payment I'm looking at is ch_3KHWhfCR4aIufmH20HSgoszK

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but all the payments from that IP are likely fraud

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The IP says portugal and the payment method address is brazil, but the risk insights section says no billing address provided

frank nexus Jan 13, 2022, 10:22 PM

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When I examine this charge it's risk assessment is 13 (Normal).

minor jungle Jan 13, 2022, 10:22 PM

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yes, but on manual review I know that these payments are fraud

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my question is regarding the billing address info and why it was not taken into account for risk insights, even though it is available

frank nexus Jan 13, 2022, 10:23 PM

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And where are you seeing the erroneous message? I'm not seeing a message regarding billing address

minor jungle Jan 13, 2022, 10:24 PM

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and then scrolling down in the "Payment method" section

frank nexus Jan 13, 2022, 10:25 PM

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Okay yeah I just saw that. It's pretty light font, hard to see

minor jungle Jan 13, 2022, 10:26 PM

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vale gulch Jan 13, 2022, 10:28 PM

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yeah looks strange. I'd recommend working with our support team directly to report this bug: https://support.stripe.com/contact

minor jungle Jan 13, 2022, 10:28 PM

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ok, thank you

#kmiyashiro - fraud - payment details