daniel petrin | Stripe Developers | Page 1

unkempt oak Jan 13, 2022, 2:17 PM

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Hi there 👋 can you elaborate a bit on what you mean by "STRIPE give Sucess... but my bank return CANCELLED"?

We don't know what the correct values for things such as exp and CVC are, we just know if they're a valid format and then the issuer tells us whether the charge should proceed.

main sinew Jan 13, 2022, 2:33 PM

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Ok..

Stripe return PAYMENT OK.
You can see in this 2 images

Once i puted wrong values in CVC and EXP.. i called to my bank..

"Hi, i used my credit card, but puted wrong values.. the system (Stripe) give me a message that is ok.. did you confirm?" And my bank said:

"No, it will be cancelled/returned in 24 hours, because this 2 values are wrong, EXP and CVC"

unkempt oak Jan 13, 2022, 2:46 PM

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Gotcha, thank you for that clarification. Unfortunately I'm not the best person to help talk through this. The members of our support team will have more insight into why this payment was handled the way it was, and I'd recommend that you reach out to them:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

main sinew Jan 13, 2022, 2:48 PM

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Thanks...

I sent a message to support, waiting for the answer..

#daniel petrin