#neoricp-3ds

1 messages · Page 1 of 1 (latest)

amber carbon
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do you have an example SetupIntent seti_xxx where this occurs?

heady kettle
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ye, /v1/setup_intents/seti_1KGU0NLqftC4CYgbs14nrM1z/confirm

amber carbon
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I looked a bit and this 3D Secure attempt was rejected by the customer's' bank

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ok so here what happened we is we contact the bank to attempt to complete the 3D Secure process and we got back a 07 status from them, meaning 'Invalid transaction' which is kind of everything we know(none of this is exposed in the API unfortunately and requires us to manually look at it internally)

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not much I can tell you beyond asking the customer to ask their bank why it failed.

heady kettle
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is there a chance because it makes a 0 amount charge?

amber carbon
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yes

heady kettle
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is there any work around for that or should we talk with the ban?

amber carbon
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talk with the bank since non-payment authentications like that are part of the spec and should ideally work

heady kettle
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ye i suspected so, because it work in 3 different banks, and its the only one it doesn't..