carlos - trial subscription | Stripe Developers | Page 1

trail wraith Jan 12, 2022, 8:31 PM

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can you share the request/payment id that is failing?

thick swallow Jan 12, 2022, 8:40 PM

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In fact my mistake is now another hahah

trail wraith Jan 12, 2022, 8:41 PM

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You figured it out?

thick swallow Jan 12, 2022, 8:41 PM

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I created a trial subscription to see what happens when a payment fails on a subscription renewal

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The following events were called, announcing that the invoice payment had failed

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I have configured it in the dashboard so that it does not repeat the payment attempt and cancel the subscription

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Shouldn't it have triggered the unsubscribe event?

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How long does it take for the customer.subscription.deleted event to be sent by the stripe?

trail wraith Jan 12, 2022, 8:53 PM

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Can you share the subscription ID for the example you used?

thick swallow Jan 12, 2022, 8:54 PM

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sub_1KHDZ7ANR34g5yeQeZY1KSj3

trail wraith Jan 12, 2022, 9:32 PM

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Still looking at this btw - the invoice seems to correctly not be doing any retries, but the subscription is past_due rather than cancelled

thick swallow Jan 12, 2022, 9:32 PM

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Hello???

trail wraith Jan 12, 2022, 9:37 PM

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yes?

thick swallow Jan 12, 2022, 9:38 PM

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Yes

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When will the subscription have its status canceled?

trail wraith Jan 12, 2022, 9:43 PM

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I'm still investigating -- I'm not sure why it didnt do that, yet

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Can you try this again, but instead of using trial_end=now can you use a time stamp a little bit in the future? eg trial_end= 1642025139

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you cna set this just a minute or so in the future, but then you may need to wait ~1hr for the invoice to finalize and fail payment

thick swallow Jan 12, 2022, 9:54 PM

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I will use the test clock

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I'm trying to create one but it's not working

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What can it be?

hollow stirrup Jan 12, 2022, 9:55 PM

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This is a beta feature. You can request access here: https://stripe.com/docs/billing/testing/test_clocks

trail wraith Jan 12, 2022, 9:57 PM

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(while you wait, you can set the trial to end a few second away )

#carlos - trial subscription