#swipeTheStripe-subscription-multiple-invoices

1 messages · Page 1 of 1 (latest)

floral maple
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Hi there 👋 this is a really interesting scenario, do you happen to have a subscription ID from where you saw this happen? I'd like to take a closer look at the flow of actions.

mystic zodiac
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This sort of behavior was observed in the dev sandbox, but not exactly as I described above. I'm anticipating that the above behavior could also happen, but I think the behavior my team saw was after two invoices were generated after:

  • changing the quantity with the "setup succeeds but payment fails" card
  • changing the billing interval with the same card

with the default proration behavior that automatically generates an invoice with automatic attempted payment

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Would there be an expected difference in behavior between the topmost scenario and the one I just described? (Btw, I'm trying to get that subscription.id for you)

tardy marsh
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Hello, toby had to step out for a bit. I am checking in to this

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Do you have the ID for the subscription that you saw this for?

mystic zodiac
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Almost there!

tardy marsh
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Wow I stopped reading right where you said you were getting it already

mystic zodiac
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No worries, I'm just happy to have your help!

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Here it is: sub_1KGkglBlqHLa4oXaQ5GkAHGK

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You can see there's still one unpaid invoice

tardy marsh
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Always happy to help, thanks for the ID, checking in to it in a moment.

mystic zodiac
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But the subscription status just went from past_due to active after paying the first unpaid invoice

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How we ended up with two unpaid invoices: two back-to-back quantity increases

tardy marsh
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Apologies for the silence, still looking in to this. Have had a bit of trouble finding the specifics of this behavior and am reaching out to some colleagues

mystic zodiac
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Thanks a million!

vale bear