#jcpradel25-js

1 messages ยท Page 1 of 1 (latest)

surreal dove
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Hi there, if you are wanting to update individual information specific to existing accounts, I would suggest reaching out to our support team, they have more expertise.

tropic stratusBOT
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:question: @harsh island Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

harsh island
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what I'm having trouble with is the stripe library for nodejs

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the AccountCreateParams.Individual does not have the nationality field

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but according to the docs it should be a part of the individual field of the account object

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the connected account that is being created has a restricted status because of this field not being passed on the creation of the account

surreal dove
harsh island
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okay got it. So how can I update the connected account's individual.nationality?

surreal dove
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I am not sure if there is a reason behind not being able to create this via the API, maybe it cannot be hard-coded in, instead verified by our team to provide within your account after looking at the legal documents?

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I would suggest writing to support provided above ๐Ÿ™‚

harsh island
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got it thanks

surreal dove
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they are better at handling account related issues, thank you for your consideration ๐Ÿ™‚

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I will be stepping away and passing the work to another team member, if you have any other questions, please feel free to message in the dev-help channel ๐Ÿ™‡