#pinkypinky - refund
1 messages · Page 1 of 1 (latest)
hey there, fees are not refunded when payments are refunded:
https://support.stripe.com/questions/understanding-fees-for-refunded-payments
HI Synthrider, thanks for your explain. That is sad. I earn nothing and pay $50
If the payment is one you know may be cancelled, you can consider using separate auth & capture to give you a chance to review before completing payment.
https://stripe.com/docs/payments/capture-later
For other help with refunds please contact our support team: https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Stripe was recommended by Lodgify, not sure does Lodgify have this option for me to choose.
I'm not sure, you should contact them to find out
I'd willing to use auth&capture to avoid charge the processing fee before the service has been served.
Okay. Many thinks
NP!