#Fujang-payments

1 messages ยท Page 1 of 1 (latest)

weary badger
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Can you try and rephrase the question - I'm not entirely sure what you're asking

junior plover
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we have a debit on our account from you in sepa, normally you only take a percentage of each payment from our customers right? or we also pay for your services in addition to the percentage? Thank you for your understanding

weary badger
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We take fees on a number of things - do you have an object ID or other details on what that debit is?

junior plover
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sorry I do my accounting and I just saw this, maybe ICS: DE16ZZZ00001941136 can help you? Otherwise I would come back to you with more information

weary badger
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That isn't really enough information, but I'd suggest you contact support (https://support.stripe.com/contact) for this. We primarily deal with technical/developer questions here, and your question is more related to fees/debits. The folks at support will be able to help you better!

junior plover
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Thank you very much for your feedback and efficiency. Hello from France ๐Ÿ™‚

weary badger
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๐Ÿ‘‹ Sorry I couldn't be of more help