areit-subscription-invoice | Stripe Developers | Page 1

radiant perch Jan 11, 2022, 4:38 PM

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what do you call "sent to the customer" in that sentence?

half wren Jan 11, 2022, 4:41 PM

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I mean if a subscription is created, the invoices are created automatically for subscriptions. I wanted to know if these invoices are automatically sent to a customer via email by Stripe?

radiant perch Jan 11, 2022, 5:29 PM

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sorry I completely missed your follow up @half wren
Those emails are sent depending on your email settings in the Dashboard mostly

pastel finch Jan 12, 2022, 7:35 AM

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Hi @half wren I have opened this thread, let's continue the discussion here.

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Is your question about disabling invoice emails?

half wren Jan 12, 2022, 7:37 AM

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Hi thanks! Yes - about disabling invoice emails when having a subscription which is charged automatically, so the use case would be:

create a customer
attacha payment method
create a subscription for the customer and use the payment method to charge automatically

pastel finch Jan 12, 2022, 7:39 AM

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You can mange the email settings in the Dashboard https://dashboard.stripe.com/settings/billing/automatic

half wren Jan 12, 2022, 7:39 AM

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No emails should be sent from stripe

pastel finch Jan 12, 2022, 7:39 AM

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There is a Manage invoices sent to customers section

half wren Jan 12, 2022, 7:39 AM

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but I thougt this setting is only used when paying manually "Configure how you'd like to handle invoices sent to your customer to pay manually"

pastel finch Jan 12, 2022, 7:50 AM

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OK, there are two types of email, invoice and receipt

If you don't to send invoice email, you can set the invoice's collection_method to charge_automatically, and Stripe automatically charges the customer’s payment method on file
To stop receipt email, use the emails setting https://dashboard.stripe.com/settings/emails

half wren Jan 12, 2022, 7:53 AM

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Ok. So, when setting colleciton_method to charge_automatically and all these email settings are disabled, we can 100% ensure that no emails are sent from stripe to the customer?

pastel finch Jan 12, 2022, 9:11 AM

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Hi @half wren my shift is ending and I'm sorry I couldn't answer your question in time. My colleague will join this thread soon to continue helping you,

stray lava Jan 12, 2022, 9:13 AM

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I would say yes

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also make sure to turn off receipts too

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ah my colleague covered that, but then yes, if you turn off everything then we wouldn't send any mails yep!

half wren Jan 12, 2022, 9:22 AM

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Ok thanks!

half wren Jan 12, 2022, 9:38 AM

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Were can I find the settings for disabling receipts emails?

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I can't find the setting

iron grove Jan 12, 2022, 9:40 AM

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It is the setting called "successful payments", on this page https://dashboard.stripe.com/settings/emails

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