smilelari-emails | Stripe Developers | Page 1

zinc rose Jan 11, 2022, 3:38 PM

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Good question. I don't know a way off the top of my head but I am checking now.

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Is this part of looking in to if a specific email was sent?

dark token Jan 11, 2022, 3:42 PM

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We have had a couple customers that are confused because they are receiving multiple invoicing emails. We send our own emails that maybe we need to quit sending, but wanted to see what was coming from stripe

zinc rose Jan 11, 2022, 3:48 PM

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Gotcha. So it is unclear how many emails they are getting and which are from Stripe?

dark token Jan 11, 2022, 3:49 PM

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Yes 🙂

zinc rose Jan 11, 2022, 3:59 PM

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Not seeing a way to do this via the Dashboard or API. If you haven't seen it already, your account does have settings to control how often we send invoices and other billing emails https://dashboard.stripe.com/settings/billing/automatic

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Otherwise I would reach out to support about this. I don't know if we have an internal process to find this for you but they may be able to help you look in to this more in depth, especially if you have the ID for a specific customer. https://support.stripe.com/?contact=true

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