#kitem - Connect Migration

1 messages · Page 1 of 1 (latest)

remote bone
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Hi can you share the ID of the connect account?

fringe ermine
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Hi, not now I need to ask it to my customer

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will this conversation remains open?

remote bone
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Hey, this thread will be archived. My recommendation is once you have that ID, write in to support here: https://support.stripe.com/email, and someone will email you back with help.

fringe ermine
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I have some charge id

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or payment intent id

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don't know if from that id you can track the connected account

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customer id too

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let me know if it is possible, if not I will proceed to ask the connect account ID and send it to the link you shared

remote bone
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Yeah can you share those IDs?

fringe ermine
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Sure:
ch_3KCNEXBOmZDmtczl0dkvmc2z
cus_Ks7TuUz8yVjl3X
in_1KCNEWBOmZDmtczlCIbimiR9
pi_3KCNEXBOmZDmtczl0bUjdhJh

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this are all about one user, if need something else let me know. My customer sent to me an exported CSV to make the migration

remote bone
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Ok, so looking into this I think it should work, but my recommendation is to contact support: https://support.stripe.com/email for a full confirmation and guidance. They'll be able to help you out a little better since Discord is more for help with API integrations, and this is a bit outside the flow of what we know best.

fringe ermine
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Oh ok, thank you, I'll write to them so

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have a nice day 🙂

remote bone
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Thank you! You too!