alexesprit - ACH | Stripe Developers | Page 1

obsidian flicker Jan 10, 2022, 5:02 PM

#

Hello! That's a bit unusual. Do you have the Charge ID so I can take a look?

daring shell Jan 10, 2022, 5:05 PM

#

yes, here is it - py_1KEEOtBL0Insec3JIF7EKNoB

obsidian flicker Jan 10, 2022, 5:05 PM

#

Looking...

#

All I can see is that the bank indicated the account number was invalid. It doesn't seem like anything is amiss on the Stripe side. It could be that the account number was valid when Plaid verified it but then something happened to invalidate it in between. I think the next step would be to reach out to the bank and ask what happened.

daring shell Jan 10, 2022, 5:11 PM

#

you mean the client's bank, right?

obsidian flicker Jan 10, 2022, 5:12 PM

#

Yep.

#alexesprit - ACH