#alpamayo-subscriptions
1 messages · Page 1 of 1 (latest)
Hi! Thanks for sharing the subscription ID, I'm having a look.
Our flow :
- the customer (of our customer) go in checkout in setup mode - 25 december
- in our connect webhook, we create a SubscriptionSchedule which need to start the subscription on 26 december
it's seems that the first payment failed (I do not know why ?)
if I try by my self the retry the payment, it's works, weird no ?
Thanks for the additional information. Please give me a few minutes while I look into this.
Yes it seems that the latest invoice failed. I think that's because the customer doesn't have a default payment method.
I need to set it in the weebhook ?
At the same time when I start the Scheduler ?
Why it's works when I "force" it with the button in the dashboard ?
Sorry support is a little busy, give me a few more minutes.