#Lex123-updated-saved-card
1 messages · Page 1 of 1 (latest)
How are you integrated with Stripe right now? Typically, you'd redirect your user back to your site and collect the new card information in a form built on element (like the card or payment element) or have your site redirect them to a Checkout page in setup mode to collect the information. Alternatively, you could look into the Customer Portal (https://stripe.com/docs/billing/subscriptions/integrating-customer-portal) which is a portal that you can configure to allow your customers to update their saved payment information
my reserves balance disappeared from my stripe account! any reason why? Funds were not paid out.
Hello! We wouldn't be able to tell from here, but support can pull up your account and explain what happened: https://support.stripe.com/contact