Wojtek-topup-connect | Stripe Developers | Page 1

dim snow Jan 7, 2022, 2:46 PM

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Hey there 👋 looks like you're trying to do a topup on a connected account, is that right?

noble kite Jan 7, 2022, 2:46 PM

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Exactly 😄

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The role of my account is "Developer"

dim snow Jan 7, 2022, 2:50 PM

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Are you going to be working with our Issuing service, or just handling payments?

noble kite Jan 7, 2022, 2:50 PM

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I want to create transactions and import them to our system

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Sooo card issuing service, authentication webhooks, capturing the transactions etc

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I managed to do it via API now, but I'd like to be able to do it via UI too somehow (for the future) 😅

dim snow Jan 7, 2022, 2:53 PM

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Admittedly I'm not very familiar with issuing or how topups work in conjunction with it, but it is mentioned in this document:
https://stripe.com/docs/issuing/funding/connect#add-funds

For non-issuing flows you wouldn't topup the connected account directly. Instead you'd topup the platform balance and then make a transfer to the connected account:
https://stripe.com/docs/api/transfers

noble kite Jan 7, 2022, 2:54 PM

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I don't want to connect Plaid 😄

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Basically I can't because these are our test accounts

dim snow Jan 7, 2022, 2:55 PM

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Can you elaborate?

noble kite Jan 7, 2022, 2:56 PM

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We have test accounts connected to stripe - we don't want to connect them to any bank (plaid)

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On our UK account everything is working fine

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We can go to Balances tab and click Add funds there

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On the US however it is throwing an error that I don't have the correct permissiosn

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I managed to add funds via API now (we have a test that does it, I used it to add funds)

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But I'd like to use the UI in the future

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As this was quite hacky

dim snow Jan 7, 2022, 2:59 PM

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Gotcha, unfortunately we aren't as well versed in the dashboard in this forum as we mostly focus on API integrations. Our support team might be able to give you more insight into why you're hitting that error in the dashboard:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

noble kite Jan 7, 2022, 2:59 PM

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Cool, cool

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Thanks for the help anyway 😄

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I really apprecieate it

dim snow Jan 7, 2022, 2:59 PM

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Any time! Sorry I couldn't do more

#Wojtek-topup-connect