Reid-paymentintent-description | Stripe Developers | Page 1

scenic aspen Jan 6, 2022, 9:09 PM

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Good question. Do you have the request ID (req_123) from when this happened?

old marten Jan 6, 2022, 9:22 PM

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req_lEPMoepQTVgLHL

scenic aspen Jan 6, 2022, 9:25 PM

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Thank you!

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Thanks for your patience there. It looks like that error was a bug. I will report it so we can fix that.

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Have you tried editing this description in the dashboard?

old marten Jan 6, 2022, 9:40 PM

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Yes, I have to the same result.

scenic aspen Jan 6, 2022, 9:40 PM

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Good to know. Let me see what we can do there

old marten Jan 6, 2022, 9:41 PM

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Thanks!

scenic aspen Jan 6, 2022, 10:14 PM

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So I have filed a bug report on this and we will fix the issue. Unfortunately in the mean time it looks like we won't be able to update the description on that payment intent.

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If you would like, you can file a ticket with our support. I would be able to grab it and keep you updated on progress.

scenic aspen Jan 6, 2022, 10:30 PM

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So this data is pulled from the support phone and support address of an account

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The connected account here does not have them set so we defaulted to the platform's address and number

old marten Jan 6, 2022, 10:31 PM

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You might be in the wrong channel?

scenic aspen Jan 6, 2022, 10:32 PM

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Yes, apologies

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Thanks for the heads up

old marten Jan 6, 2022, 10:32 PM

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This is pretty low priority for us, so I'll just set a reminder to myself to try to update the payment intent at a later date, and hope that it works! Thanks for your time today!

#Reid-paymentintent-description