tarek - refund and dispute | Stripe Developers | Page 1

indigo solstice Jan 6, 2022, 4:21 PM

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hey there, just reading up on this

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Ah sorry, i misread

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You don't want to refund after a dispute, and in fact you cannot because its already been "refunded" via chargeback

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To reduce disputes you want to work with your customer and consider offering a refund before the issues rises to a dispute

gentle niche Jan 6, 2022, 4:38 PM

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Thank you for taking a look.

indigo solstice Jan 6, 2022, 4:39 PM

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NP! We have info about reducing disputes here:

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Preventing disputes and fraud

Learn how to best protect against disputes and fraudulent payments.

#tarek - refund and dispute