#RG-BACS

1 messages · Page 1 of 1 (latest)

weary trail
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Hello! What's your question?

umbral falcon
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Hey! We're currently working on implementing Bacs Direct debit. There's one problem though, once we create a payment intent and we try to confirm it, it gives an error

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Let me get the error real quick

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And if I check out the docs above, I see it's supported:

weary trail
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You should contact them at https://support.stripe.com/contact to get it enabled for your account

umbral falcon
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Oh I see. So I wouldn't be able to use the PaymentIntent and create a payment on the backend there?

weary trail
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Hmm... One second - can you send over the failing request ID?

twin siren
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I'm catching up here as well, please send the request ID

umbral falcon
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That is: pi_3KEWUoAApNrIH10h1c8bFcv0

twin siren
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yep as Karbi noted, you need to write in to Stripe Support to get enabled for this integration specifically per the comment here

#928349371001606205 message

umbral falcon
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Got it. I'll give the sales team a call.

If I'd like to use a custom form, would that make the PaymentIntent route work?

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Because if possible, we do need the backend payment route. (Via Angular 12)

twin siren
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If I'd like to use a custom form, would that make the PaymentIntent route work?
the custom form approach (i.e. not using CheckoutSession) is what requires the gate from the suport team

umbral falcon