Chevy-transfer

[oblique wasp]

Hi there, did you contact Stripe support previously for the transfer?

[radiant ridge]

Yes we had.

[oblique wasp]

I see, I'd recommend you to follow up with Stripe support on this matter. Once you have your Stripe account ready, you can come back to Discord for any technical integration questions.

[radiant ridge]

The Stripe account is already set up. I was directed by the account executive to follow up in the discord channel.

[oblique wasp]

May I know the details of your technical problems that you are facing?

[radiant ridge]

No technical problems. Just awaiting the import of customer and payment profiles.

[oblique wasp]

We only provide technical support/troubleshooting on Discord, I'm afraid that I'm unable to assist on this matter.

[radiant ridge]

OK thanks.

[oblique wasp]

You can also reach out to Stripe support, so that the relevant team will follow up https://support.stripe.com/contact

Can I have your merchant ID so that I can make a note on this? you can find it from the Stripe Dashboard -> Settings ->Account Details

Or can you share with me your email address so I can find it in our system and I’ll make sure to add a note for our migrations team to take a look as soon as they’re available.

[radiant ridge]

Moment please

[e-mail]
acct_1JSuIVHrIoYromY9

[oblique wasp]

Thank you very much!

Once you send the support ticket to https://support.stripe.com/contact I will inform the migrations team to expedite your request